AB-620: Microsoft Certified AI Agent Builder Associate
Build enterprise AI agents with Microsoft Copilot Studio — instructions, tools, knowledge sources, integrations, and multi-agent solutions
Course Overview
The AB-620 AI Agent Builder Associate certification validates your ability to design and build AI agents with Microsoft Copilot Studio. This course takes you from agent fundamentals to enterprise-grade, multi-agent solutions — with hands-on labs in every module.
What You'll Learn:
- • Agent design, instructions, and guardrails
- • Knowledge sources and generative answers
- • Tools, connectors, and API integration
- • Multi-agent solutions and M365 Copilot publishing
- • Testing, analytics, governance, and ALM
Who Should Take This:
- • Power Platform makers and developers
- • IT professionals building Copilot agents
- • Solution architects exploring agentic AI
- • Teams rolling out Microsoft 365 Copilot extensions
Practical Labs
- Build and publish an agent in Copilot Studio
- Connect SharePoint, website, and Dataverse knowledge sources
- Configure tools, actions, and Power Automate integrations
- Integrate an external API and test agent behaviour end-to-end
- Apply governance, security, and DLP considerations
Labs build practical skills aligned to the published exam objectives; they do not reproduce Microsoft examination questions.
Prerequisites & Getting Started
Recommended Experience:
- • Familiarity with Microsoft Power Platform and Microsoft 365
- • PL-900 or AB-410 is a helpful foundation (not mandatory)
- • Basic understanding of APIs and connectors is useful
Outcome:
Design, build, and govern enterprise AI agents in Copilot Studio — and prepare for the AB-620 exam.
Course Curriculum (3 Days)
Module 1: Foundations of AI Agents & Copilot Studio
- AI agent concepts, use cases, and the Microsoft agent ecosystem
- Copilot Studio architecture, environments, and authoring canvas
- Designing agent instructions, tone, and guardrails
- Responsible AI and governance for enterprise agents
Module 2: Building Agents with Topics, Tools & Knowledge
- Creating topics, triggers, and conversational flows
- Configuring generative answers and knowledge sources (SharePoint, websites, Dataverse)
- Adding tools: actions, connectors, prompts, and Power Automate flows
- Authentication, variables, and entity extraction
Module 3: Enterprise Integration & Multi-Agent Solutions
- Integrating agents with APIs, connectors, and line-of-business systems
- Designing multi-agent solutions and agent-to-agent handoffs
- Publishing agents to Microsoft 365 Copilot, Teams, web, and other channels
- Extending Microsoft 365 Copilot with declarative agents
Module 4: Testing, Analytics & Lifecycle Management
- Testing agent behaviour and conversation quality
- Analytics, telemetry, and continuous improvement
- ALM for agents: solutions, environments, and deployment pipelines
- Security, data loss prevention, and compliance controls
Module 5: Capstone Project & Exam Preparation
- End-to-end capstone: build and publish a business agent
- Scenario-based design exercises and review
- AB-620 exam objectives walkthrough and practice strategy
- Official Microsoft Learn resources and next steps
Frequently Asked Questions
What will I learn in AB-620?
You will learn to design, build, integrate, test, and govern AI agents using Microsoft Copilot Studio — including knowledge sources, tools, multi-agent solutions, and publishing to Microsoft 365 Copilot and other channels.
Who should attend?
Makers, developers, and IT professionals who want to build enterprise AI agents. Familiarity with Power Platform and Microsoft 365 is recommended; PL-900 or AB-410 is a helpful foundation but not mandatory.
How long is the training?
3 days of live, instructor-led training delivered by a Microsoft Certified Trainer, with hands-on labs throughout.
Is hands-on practice included?
Yes. You will build agents in Copilot Studio, connect knowledge sources, configure tools and integrations, test behaviour, and apply governance controls in guided labs.
How does AB-620 relate to other Microsoft certifications?
AB-620 (AI Agent Builder Associate) complements AB-410 (Intelligent Applications Builder) and is a strong step toward AB-100 (Agentic AI Business Solutions Architect Expert). Check Microsoft Learn for current certification requirements.
How can I enquire about corporate training?
Message us on WhatsApp or use the contact form — we run private batches for corporate teams with customised scenarios.
Official Certification Resources
Microsoft Learn is the source of truth for certification requirements, exam status, and syllabus changes.
AB-620 on Microsoft LearnQuick Information
Upcoming Batches
Corporate Training?
We run private AB-620 batches for teams, customised to your agent use cases.