Terms of Service

1. About Instrovate Technologies

By accessing and using our services at instrovate.ae, you accept and agree to be bound by these Terms of Service. These terms are between you and Instrovate Technologies L.L.C S.O.C, Dubai, and govern all training and consulting engagements we deliver.

Training and certification programs advertised on this website are delivered and invoiced by Instrovate Technologies OPC Private Limited (India), the training provider. Payment for training programs can be made via local bank transfer in the client's own country, with details shared upon enrollment. IT consulting, staff augmentation, and related professional services for clients in the United Arab Emirates are delivered and invoiced by Instrovate Technologies L.L.C S.O.C (Dubai, UAE). References to 'Instrovate,' 'Instrovate Technologies,' or 'we/us/our' on this website may refer to either entity depending on the service engaged, as clarified in the applicable invoice or service agreement.

2. Training Services

2.1 Course Registration

• Registration is confirmed upon receipt of full payment
• Course materials are provided digitally prior to or at the start of training
• Official Microsoft achievement codes are provided where specified
• Official Microsoft labs are included at no additional charge where specified
• Course schedules may be subject to change with reasonable advance notice

2.2 Attendance

• Full attendance is recommended for best certification outcomes
• Make-up sessions or recording access may be available for missed sessions
• Maximum 12 participants per batch to ensure quality delivery

3. Payment Terms

• Payment is due prior to course commencement
• Training payments can be made by local bank transfer in the client's country, with payment details shared upon enrollment
• All prices are displayed in AED unless otherwise agreed
• Corporate invoicing available upon request with agreed credit terms
• Group and corporate bookings may have separate pricing agreed in writing

4. Cancellation and Refund Policy

Alternative to refund: free transfer to a future batch (valid 12 months) or course credit. Corporate training refunds are governed by the applicable purchase order or written agreement.

5. Intellectual Property

All course materials, official Microsoft and Databricks courseware, and Instrovate-developed content are protected by intellectual property rights of their respective owners. Participants may use materials for personal learning only and may not reproduce, distribute, or resell them without explicit written permission.

6. Certification

While we provide comprehensive training, expert instruction, and official labs, certification success depends on individual effort and the examination standards of Microsoft or Databricks respectively. We provide post-training support to unsuccessful candidates where possible.

7. B2B and White-Label Delivery

For B2B training delivery partnerships, white-label engagements, and corporate programmes, specific terms are agreed in writing prior to engagement. Confidentiality is maintained as standard. NDA available upon request.

8. Limitation of Liability

Our total liability for any claim arising from training services shall not exceed the amount paid for the specific course giving rise to the claim. We are not liable for indirect, consequential, or incidental losses. Nothing in this clause limits liability for fraud or wilful misconduct.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from services delivered by Instrovate Technologies L.L.C S.O.C, Dubai are subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Changes to Terms

We reserve the right to modify these terms at any time with reasonable notice. Continued use of our services constitutes acceptance of modified terms.

11. Contact

Instrovate Technologies L.L.C S.O.C · Trade License No. 1101126 · Dubai DED · Dubai, UAE · Part of Instrovate Group